Abiquo http://www.abiquo.com Hybrid Cloud Software Tue, 28 Apr 2015 09:33:40 +0000 en-US hourly 1 Case Study – Easynet – Launching a Cloud Service http://www.abiquo.com/download/case-study-easynet-abiquo/ http://www.abiquo.com/download/case-study-easynet-abiquo/#comments Mon, 16 Mar 2015 09:51:05 +0000 http://www.abiquo.com/?post_type=wpdmpro&p=5896 Easynet is a leading managed service provider with over twenty years’ experience delivering integrated networks, hosting and unified communications services to both national and global customers. It offers its expanding customer base the freedom to choose the IT infrastructure options that meet their exacting business requirements. This case study explores Easynet’s requirements for a cloud […]

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Easynet is a leading managed service provider with over twenty years’ experience delivering integrated networks, hosting and unified communications services to both national and global customers. It offers its expanding customer base the freedom to choose the IT infrastructure options that meet their exacting business requirements.

This case study explores Easynet’s requirements for a cloud management platform, their choice of Abiquo as part of their cloud product strategy, and the benefits they gained by that choice.

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Analyst Report – 451 – Abiquo updates core cloud management platform http://www.abiquo.com/download/451-analyst-report-451-abiquo-updates-core-cloud-management-platform/ http://www.abiquo.com/download/451-analyst-report-451-abiquo-updates-core-cloud-management-platform/#comments Fri, 13 Mar 2015 13:38:56 +0000 http://www.abiquo.com/?post_type=wpdmpro&p=5888 The 451 Take Abiquo has navigated some twists and turns in corporate development, but is bedding down a technology stack in use at a creditable number of mid-tier managed service providers. As it builds out its management features and support for third-party clouds, Abiquo will become an interesting choice for firms that may be assessing […]

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The 451 Take
Abiquo has navigated some twists and turns in corporate development, but is bedding down a technology stack in use at a creditable number of mid-tier managed service providers. As it builds out its management features and support for third-party clouds, Abiquo will become an interesting choice for firms that may be assessing other candidates.

Download the complete report!

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Abiquo at the Enterprise Cloud Computing and Virtualisation Conference http://www.abiquo.com/2015/03/12/abiquo-at-the-enterprise-cloud-computing-and-virtualisation-conference/ http://www.abiquo.com/2015/03/12/abiquo-at-the-enterprise-cloud-computing-and-virtualisation-conference/#comments Thu, 12 Mar 2015 10:11:36 +0000 http://www.abiquo.com/?p=5885  Just a quick post to say we’re going to be at the Enterprise Cloud Computing and Virtualisation Conference at the Russell Hotel in London next Wednesday 18th March. If you’d like to attend, you can register at: http://www.whitehallmedia.co.uk/eccv/ Hope to see you there!  

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  • Just a quick post to say we’re going to be at the Enterprise Cloud Computing and Virtualisation Conference at the Russell Hotel in London next Wednesday 18th March.

    If you’d like to attend, you can register at:

    http://www.whitehallmedia.co.uk/eccv/

    Hope to see you there!

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    Easynet turns to Abiquo to create hybrid cloud service offering http://www.abiquo.com/2015/02/02/easynet-turns-abiquo-create-hybrid-cloud-service-offering/ http://www.abiquo.com/2015/02/02/easynet-turns-abiquo-create-hybrid-cloud-service-offering/#comments Mon, 02 Feb 2015 10:07:38 +0000 http://www.abiquo.com/?p=5865 Easynet has enlisted the help of hybrid cloud software provider Abiquo to form the foundation of its global cloud strategy: ‘hybrid by design’. The deployment spans seven nodes across five key regions; UK, France, Italy, the Netherlands and Spain.

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  • Leading managed service provider selects Abiquo’s cloud management platform to enhance hybrid cloud strategy

    London, December 2014 – Easynet has enlisted the help of hybrid cloud software provider Abiquo to form the foundation of its global cloud strategy: ‘hybrid by design’. The global managed services provider has selected Abiquo’s cloud management platform in order to create a unified cloud platform and deliver a comprehensive hybrid cloud solution to its customers.

    With fully integrated cloud solutions across private, private-shared and public cloud environments, Easynet needed a cloud management platform that could simplify control and management of all virtual environments. After looking at a number of providers within the cloud management market, Easynet chose Abiquo due to its level of support for multiple hypervisors, extensive range of support for public cloud providers, its simple and clear user interface, and comprehensive integration options.

    The deployment spans seven nodes across five key regions; UK, France, Italy, the Netherlands and Spain. Two further regions – APAC and the Americas – will be added in the first half of 2015. By providing a unified cloud management platform across multiple regions, Easynet has been able to further standardise its cloud portfolio and deliver non-bespoke, repeatable, high quality solutions to its customers.

    Phillip Grannum Easynet Philip Grannum, MD UC, Hosting & Cloud Services, Easynet, commented:
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    “We wanted to provide our customers with immediate access to a unified management solution for multiple cloud environments. Abiquo offered us the perfect solution – providing complete visibility, control and rapid provisioning in a single online application.

    “We have seen multiple benefits since implementing the Abiquo cloud management platform, including increased customer satisfaction, compliance and employee productivity. From day one, the way in which Abiquo engaged with our business was fantastic. The team worked closely with us to provide input and advice to help us evolve our proposition, and moving forward we’re confident that they are wholly committed to supporting us as their solution continues to develop,”

    Grannum concludes.

    Ian Finlay, Vice President of Abiquo added: “We’re delighted to be able to support Easynet on its cloud journey, and continue to work closely to help the company to streamline management and control as its cloud portfolio develops. The fact that Easynet plans to extend the use of the Abiquo cloud management platform across more regions and is using it to form the basis of its cloud offering, really demonstrates the value that the solution can bring to organisations. Although we predominantly aim to provide an unbeatable hybrid cloud solution, many of our customers have found that by using Abiquo they see other business benefits. Some of these include increased efficiency and improved enablement.”

    Easynet initially deployed version 2.6 of Abiquo’s hybrid cloud management platform, recently upgrading to the latest version 3.2 with its enhanved hybrid cloud support and integrated monitoring.

    -ENDS-
    Notes to editors:
    Please contact Berkeley PR on 0118 9090 909 / abiquo@berkeleypr.co.uk

    About Abiquo
    Abiquo is a provider of hybrid cloud management software that has been specifically architected to be hardware and hypervisor independent. Founded in 2006, Abiquo’s hybrid cloud management software, enables both service providers and enterprise organisations to easily manage multiple public and private cloud environments from one central platform.

    Abiquo is privately held, and operates from headquarters in the UK with offices in Europe, and through its extensive global partner network. The company operates globally, with over 3,000 enterprises using the software daily. For more information, visit www.abiquo.com, email Sales_UK@abiquo.com, or follow us on Twitter @abiquo.

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    Bring Shadow IT into the Light http://www.abiquo.com/2015/02/02/bring-shadow-light/ http://www.abiquo.com/2015/02/02/bring-shadow-light/#comments Mon, 02 Feb 2015 09:54:47 +0000 http://www.abiquo.com/?p=5855 Shadow IT presents significant threats to enterprise information security and availability that can impact your customers, and in turn affect your revenue. In some cases, customers may leave if you have a sustained outage or loss of client data. Similarly, if end-users who’ve deployed their own cloud apps leave, taking passwords with them, the enterprise can become locked out of their account. If this were to happen, the loss of client data, or more importantly the loss of enterprise data presents a real risk to both reputation and security.

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  • According to recent research, many CIOs are struggling to control the rise of shadow IT within their organisation, with over two thirds of business decision makers now commissioning and sourcing IT products from outside the IT department.

    This means the IT division can no longer regulate all IT solutions implemented within the organisation; they have little to no control. A shadow IT ecosystem has emerged where every single employee has the potential to act independently from the IT department, implementing cloud applications that may be convenient to them, but could pose a significant threat to their organisation’s information security and availability, potentially impacting its customers and in turn its revenue.

    Shadow IT presents significant threats to enterprise information security and availability that can impact your customers, and in turn affect your revenue. In some cases, customers may leave if you have a sustained outage or loss of client data. Similarly, if end-users who’ve deployed their own cloud apps leave, taking passwords with them, the enterprise can become locked out of their account. If this were to happen, the loss of client data, or more importantly the loss of enterprise data presents a real risk to both reputation and security.

    With this problem only set to get worse over the next two years, enterprises need to accept the fact that shadow IT is here to stay. Rather than the traditional combat approach of ‘shut it down’, CIOs should instead focus on future proofing their organisation by embracing shadow IT. Offering access to flexible, on-demand resources with a hybrid cloud portal gives employees the flexibility they desire, but in a structured and secure manner, providing CIOs with the opportunity to regain control over the entire IT environment.

    Customers need to know where their data is being held and will expect the holder to be compliant with the appropriate data protection legislations. The unintentional exporting of data via unauthorised shadow IT applications can impact a provider’s reputation and credibility. By adopting a hybrid cloud infrastructure, enterprises can mitigate this risk by providing flexibility and options for each business unit to select a provider of choice – whether via public or private cloud – which can be managed centrally via a cloud management platform.

    This provides more control, flexibility and assures data governance, whilst also being structured and secure. As enterprise IT evaluates the best technical approach for hybrid IT management, it’s vital that the speed, flexibility and agility drawing end users to public clouds is preserved in the hybrid model. The most successful models involve enterprise IT as a service provider for public cloud resources, delivering effective on boarding, training, management tools and guidance. If end users feel that these new IT processes are heavy-handed and restrictive, the IT department will be ignored or rejected altogether – driving shadow IT deeper underground.

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    Abiquo 3.2 released http://www.abiquo.com/2014/12/23/abiquo-3-2-released/ http://www.abiquo.com/2014/12/23/abiquo-3-2-released/#comments Tue, 23 Dec 2014 11:13:17 +0000 http://www.abiquo.com/?p=5839  Abiquo Enables CIOs to Regain Control over Cloud Environments with Launch of Abiquo 3.2 According to recent research, many CIOs are struggling to control the rise of shadow IT within their organisation, with over two thirds of business decision makers now commissioning and sourcing IT products from outside the IT department. With this problem only […]

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  • Abiquo Enables CIOs to Regain Control over Cloud Environments with Launch of Abiquo 3.2

    According to recent research, many CIOs are struggling to control the rise of shadow IT within their organisation, with over two thirds of business decision makers now commissioning and sourcing IT products from outside the IT department. With this problem only set to get worse over the next two years, cloud management specialist Abiquo has launched the latest version of its cloud management platform – Abiquo 3.2 – enabling CIOs and IT managers to overcome the challenges associated with managing and enabling a hybrid IT environment and minimise internal conflicts.

    As enterprises increasingly look to reap the benefits of both the private and public cloud, CIOs are being forced to make a choice between enabling and securing multiple cloud environments. The two new cloud plug-ins in Abiquo 3.2 eliminates this trade-off, providing CIOs with the ability to gain control of these new and innovative environments, while giving their users consistent access to the cloud services they demand.

    Key features and benefits for Abiquo 3.2 include:

    Virtual machine and application monitoring capability

    Abiquo 3.2 introduces virtual machine monitoring and metrics on ESX and KVM hypervisors and in AWS EC2 public cloud regions. Users can enable virtual machine monitoring, collecting and displaying a range of standard metrics, and can also push their own system and application metrics into the Abiquo monitoring system. Users benefit from visibility over the performance of their virtual machines and applications, with the graphs accessible through one single integrated portal.

    Added support for Microsoft Azure

    Abiquo 3.2 now supports the Microsoft Azure platform – currently deployed by 57 per cent of Fortune 500 companies. The Azure plug-in allows users to easily add and manage the environment as an Abiquo public cloud region within the Abiquo 3.2 cloud management platform. Administrators have full visibility and control of the infrastructure within the platform and can add multiple virtual data centres per account, helping to organise Azure usage across the organisation, as well as improving flexibility and scalability.

    New OpenStack plug-in

    As OpenStack cloud environments become more prevalent within the enterprise, a new OpenStack plug-in will help customers take advantage of this growing trend and reap the benefits of a flexible and agile infrastructure. With OpenStack still in early adopter phase, the Abiquo plug-in will provide enterprises with the ability to manage multiple OpenStack environments alongside their other private and public clouds, enabling deployment and configuration of virtual machines and networks, managing their lifecycle and creating firewalls. The mature features of the Abiquo portal and cloud platform bring a level of quality and maturity to the user and manager alike, while keeping the benefits of an open-source platform underneath.

    Deliver value more rapidly through easy-to-use tutorials

    Abiquo 3.2 also includes a new tutorial system, enabling the cloud administrator to create tutorials for many different user groups based on their roles within the platform. By providing a simple and seamless tutorial system, organisations can save valuable time and money and decrease the onboarding time significantly for new users. Tutorials can also be tailored in line with individual business requirements, allowing organisations to personalise the training to suit their own specific needs.

    Enhanced back-up functionality

    Abiquo 3.2 includes a new restore feature enabling users to request a restore of previous back-ups performed with Abiquo, which can be integrated into the back-up platform. Restored back-ups do not have to overwrite the original machine, with the new functionality allowing users to restore the back-up either as a new machine, or as a linked machine template.

    Added protection for virtual machines

    A new Protect VM feature enables users and processes to temporarily prevent a virtual machine from being stopped or changed, such as during a backup or while applying a series of patches. This is particularly useful when multiple users are sharing a virtual data centre or when longer operations are being performed by back-office systems.

    Other updates in Abiquo 3.2 include a shared remote services feature that enables customers to make more efficient use of their cloud management servers and manage multiple public cloud regions using fewer infrastructure resources. In addition, Abiquo 3.2 also includes improved networking capabilities to help overcome netmask restrictions in previous versions. By supporting the full range of IPv4 networks with netmasks between 16 and 30 inclusive, enterprises can take advantage of larger IP ranges to better manage IP creation and virtual machine deployment.

    “With hybrid cloud environments starting to take hold in the enterprise, both administrators and users need to ensure they are getting the most out of each deployment. This can be difficult in a multi-platform scenario and with IT users often being the ones to drive hybrid cloud take-up, enterprises need to be ready to take advantage of the next innovation and manage the challenges that this can bring,” comments, Ian Finlay, Vice President at Abiquo.

    “Visibility and control is vital in a hybrid cloud environment and Abiquo 3.2 is designed to give enterprises the confidence to manage their entire infrastructure, both now and in the future,” Finlay continues.

    “The release of Abiquo 3.2 will enable an acceleration of our Hybrid by Design cloud solutions, providing customers with greater choice and control via a fully integrated management portal. Easynet already integrates to multiple public clouds as well as our own high performing cloud platforms across Europe. This release enables us to complete the expansion of our cloud platforms across Asia, Australia and the US, thus providing a truly global solution for our Enterprise customers”

    comments Philip Grannum, MD UC, Hosting & Cloud Services, Easynet.

    Abiquo 3.2 is now available. For more information about the features of Abiquo 3.2 and how it can benefit your business, please contact Abiquo.
    -ENDS-
    Notes to editors:
    Please contact Berkeley PR on 0118 9090 909 / abiquo@berkeleypr.co.uk

    About Abiquo
    Abiquo is a provider of hybrid cloud management software that has been specifically architected to be hardware and hypervisor independent. Founded in 2006, Abiquo’s hybrid cloud management software, enables both service providers and enterprise organisations to easily manage multiple public and private cloud environments from one central platform.

    Abiquo is privately held, and operates from headquarters in the UK with offices in Europe, and through its extensive global partner network. The company operates globally, with over 3,000 enterprises using the software daily. For more information, visit www.abiquo.com, email Sales_UK@abiquo.com, or follow us on Twitter @abiquo.

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    Abiquo Shortlisted for 2014-15 Cloud Awards Program http://www.abiquo.com/2014/12/17/abiquo-shortlisted-2014-15-cloud-awards-program/ http://www.abiquo.com/2014/12/17/abiquo-shortlisted-2014-15-cloud-awards-program/#comments Wed, 17 Dec 2014 11:00:41 +0000 http://www.abiquo.com/?p=5819 Cloud Management specialist Abiquo, has been shortlisted in the 2014-2015 Cloud Awards Program in the category, Best Cloud Automation. The competition was fierce, so for Abiquo to be shortlisted in the Best Cloud Automation category of the 2014-15 Cloud Awards programme is a special honour for us!

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  • International Cloud Computing Program Announces Shortlist

    Cloud Management specialist Abiquo, has been shortlisted in the 2014-2015 Cloud Awards Program in the category, Best Cloud Automation.

    Cloud Awards Finalist 2014-15

    With awards for excellence and innovation in cloud computing, the cloud computing awards program accepts entries from across the entire globe, including the US, Canada, Australasia and EMEA. Now in its fourth year, entries are accepted from organisations of any size, and include start-ups and government bodies.

    In 2014-15, categories include Data Innovation of the Year, “Best in Mobile” Cloud Solution, Most Promising Start-Up and Best Software as a Service.

    Ian Finlay, Vice President at Abiquo said: “The competition was fierce, so for Abiquo to be shortlisted in the Best Cloud Automation category of the 2014-15 Cloud Awards programme is a special honour. We feel privileged to be recognised among the other nominees.”

    Cloud Awards organiser Larry Johnson said: “The standard of entries to this year’s program has been truly staggering – so much so that even after culling hundreds of organisations from our consideration, our shortlist is still longer than ever before.
    “We’ve been very impressed with how the Cloud ecosystem has evolved by the end of 2014 and these best-of-breed organisations are knocking it out of the park in terms of performance. These technologies aren’t going away: leverage them now or ignore them at your peril.
    “As ever, the US organisations have dominated the submissions process, but we’re seeing more and more applicants from farther afield – Europe, the UK, Australia, Asia – we’re running the biggest and best celebration of excellence in the Cloud and the whole world wants to join the party.
    “When the dust has settled on what promises to be the most diverse and dynamic field of candidates yet, nobody knows what the 2015-16 Cloud Awards programme will bring next year aside from continued excellence.”

    Over 300 organisations entered, with entries coming from across the globe, covering the Americas, Australia, Europe and the Middle East.

    Final winners will be announced on Tuesday 27 January 2015. This will not be the end of the process, with a public vote announced on this date to decide who will win the Cloud Computing Organisation of the Year Award.

    The Cloud Awards (http://www.cloud-awards.com/) will return in 2015-16 for a fresh awards program seeking excellence in cloud computing.


    Full shortlist

    Best SaaS (US)

    Best Cloud Automation
    Abiquo
    Aditi technologies PVT LTD
    SkyKick
    Unisys Corporation
    RiverMeadow
    British Gas
    Appcara, Inc.
    VMTurbo
    CallFire
    Nuage Networks
    Best Payment, Chargeback or Billing Solution
    Owned Outcomes, Inc.
    Xero
    Ensim Corporation
    Avangate

    -END-
    Contact details
    For Abiquo
    Please contact Berkeley PR on 0118 9090 909 / abiquo@berkeleypr.co.uk

    For the Cloud Awards
    Larry Johnson – 2014-15 organizer
    www.cloud-awards.com
    larry@cloud-awards.com

    Notes for editors

    About the Cloud Awards
    The Cloud Awards is an international program which has been recognizing and honoring industry leaders, innovators and organizational transformation in cloud computing since 2011. The awards are open to large, small, established and start-up organizations from across the entire globe, with an aim to find and celebrate the pioneers who will shape the future of the Cloud as we move into 2015 and beyond. Categories include the Software as a Service award, Most Promising Start-Up, and “Best in Mobile” Cloud Solution. Finalists were selected by a judging panel of international industry experts. For more information about the Cloud Awards please visit http://www.cloud-awards.com/.

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    How SMBs can migrate to the cloud – securely http://www.abiquo.com/2014/11/26/smb-secure-migration-cloud/ http://www.abiquo.com/2014/11/26/smb-secure-migration-cloud/#comments Wed, 26 Nov 2014 09:09:23 +0000 http://www.abiquo.com/?p=5754 According to a recent Computing survey , 64% of SMBs cited data security as the biggest concern when using and migrating to cloud technologies. This is hardly surprising given the lack of visibility that the cloud presents and that many SMBs have a skills deficit when it comes to the cloud. However, with the promise of reduced costs, increased efficiency and greater agility, businesses need to find a way to alleviate their concerns and take the leap of faith into a cloud architecture.

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  • Migrating data securely from existing data centres to private clouds needn’t be a headache for SMBs

    According to a recent Computing survey* , 64% of SMBs cited data security as the biggest concern when using and migrating to cloud technologies. This is hardly surprising given the lack of visibility that the cloud presents and that many SMBs have a skills deficit when it comes to the cloud. However, with the promise of reduced costs, increased efficiency and greater agility, businesses need to find a way to alleviate their concerns and take the leap of faith into a cloud architecture.

    In theory, data should be just as secure in a private cloud as it is in an existing data centre. However, the problem is that many migration projects are often rushed or not completed properly due to pressure from the business to simply ‘get it done’ – particularly in the case of SMBs who often have limited time and resources to dedicate to such projects.

    Yet, before any migration project, it’s important to understand the current business environment and goals, which in turn should help clarify why the data needs to be migrated and any configuration requirements. One way businesses can do this is by conducting a full audit and clean-up of the organisation’s security environment before starting the migration process. This should include both scope-based and role-based access requirements – in other words, who needs access to what and what they can do to it.

    When it comes to the actual migration of the data, one of the easiest and secure ways to do so is through a two-stage migration process. This means attaching non-virtual, physical, existing servers to cloud storage – treating this as storage-as-a-service – then migrating the compute workload as and when the business is ready.

    It’s also important to remember that on premise applications tend to have their own local security model. In other words, they are secured within the application themselves. So when migrating data to the private cloud, organisations need to make sure that the security controls they want to put in place at the application level are also applied at the data level. One way to do this is with the help of a cloud management platform that is able to manage all controls consistently from one place.

    While on the surface a move to the cloud may appear daunting, if handled correctly, and with the support of the right technology, organisations need not worry. In an environment where competition is high and agility is paramount, SMBs really cannot afford not to embrace the cloud.

    In many respects, SMBs stand to benefit the most from cloud-based technologies. By working with a trusted advisor or partner to help reach their cloud goals, they now have an opportunity to level the playing field and increase their competitiveness against their enterprise counterparts.


    * Computing research paper: ‘SMB IT: The hybrid future available today’, February 2014

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    Wizards, tutorials and analytics – do more with your cloud http://www.abiquo.com/2014/11/20/wizards-tutorials-analytics/ http://www.abiquo.com/2014/11/20/wizards-tutorials-analytics/#comments Thu, 20 Nov 2014 16:12:03 +0000 http://www.abiquo.com/?p=5688  Cloud isn’t just about technology Offering a cloud service is not only about deploying VM instances, managing templates or delivering DevOps agility to your organisation. When you decide to productise and customise your cloud service, you need to think about other collateral actions that will directly contribute to the success of your cloud project. Features such […]

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  • WizardCloud isn’t just about technology

    Offering a cloud service is not only about deploying VM instances, managing templates or delivering DevOps agility to your organisation. When you decide to productise and customise your cloud service, you need to think about other collateral actions that will directly contribute to the success of your cloud project.

    Features such as multi-branding and multi-language support are a big help and Abiquo has incorporated them from the very beginning. But styling and localizing the user interface might not be enough. There will be differences between the vocabulary used in a DevOps environment and that used in an enterprise, or an MSP service. So Abiquo has always enabled our customers to customise the vocabulary and terms their users will see. For example, a tenant in an MSP environment might be a department in an enterprise space. In other environments this could be a project or a unit.

    Use your own business terms

    In Abiquo 3.2 we have improved this supporting feature by separating “default” terms from “customised” terms in two different files, enabling you to more easily preserve your customisation between releases, thereby simplifying the maintenance process.

    And our reseller model support enables you to manage different brands on the same Abiquo platform, by deploying different language files and other customisations in separate domains, thereby enabling full function delegation to reseller companies that will offer your cloud services to their end customers.

    But now we’ve taken this a step further. In the new Abiquo 3.2 release we incorporate two important new capabilities to improve the take-up and efficiency of your cloud platform.

    Wizards and Tutorials

    Even if you think your platform is the easiest platform in the world to use, new users probably have a different view when presented with a rich set of portal functions. Abiquo has always had comprehensive documentation and “getting started” guides on the Abiquo wiki but as nobody really likes to read manuals, we’ve added a key capability to help get your users familiar with the platform.

    Abiquo 3.2 incorporates the ability to create custom wizards and tutorials for your users. Abiquo will include some of these out of the box, and you can develop your own step-by-step tutorials to enable users to learn about your specific features and processes, and wizards to guide them through tasks. Add videos, animated GIFs, HTML, and whatever else you need to guide the user through the platform. You can identify any Abiquo element by ID or name, and highlight it. You can also prevent the user from moving to the next step until they click a specific button, and much more cool stuff.

    Even better, you can create specific tutorials for each role on the platform, as you will see in the following video.

    You may like to use this to introduce new features, services or application templates to your users – it’s much more immediate and interactive than an email newsletter!

    Add Javascript Snippets

    Do you have a Support system? Do you want to know if your users like your latest feature? Do you want to incorporate a chat to interact with them? Nowadays there are hundreds (or even thousands) of SaaS companies that offer their advanced systems to incorporate in your site. Why not in Abiquo? Abiquo 3.2 enables you to organize all these snippets and show them in your Abiquo UI. When you do this, the result is really cool!

    snippets

     

    The above screenshot shows how you can add a UserVoice widget to ask your users about their satisfaction with the service, and enable them to add new ideas or send a message. On the right, a chat box provides direct on-line contact between your user and the service desk.

    You can also use this with analytics tools such as Google Analytics to understand how your users interact with your Abiquo cloud platform.

    These are two of the new features added in Abiquo 3.2 to boost your production cloud services. But there are more to come, because for Abiquo these kinds of capabilities are as important as supporting a new cloud provider or a new technology. Because we understand that user satisfaction will be a key indicator in measuring the success of your service.

    As always, you will see our new features very soon in Abiquo anyCloud

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    White Paper – Creating and Implementing an Enterprise Cloud Strategy http://www.abiquo.com/download/white-paper-creating-implementing-enterprise-cloud-strategy/ http://www.abiquo.com/download/white-paper-creating-implementing-enterprise-cloud-strategy/#comments Tue, 19 Aug 2014 20:21:37 +0000 http://www.abiquo.com/?post_type=wpdmpro&p=5659 From the introduction: The purpose of this paper is to provide a framework of understanding around the use of cloud computing technology, and suggest a process to create and implement your own enterprise cloud strategy for your organization. We will focus on the creation of a cloud computing strategy that defines a sound cloud infrastructure […]

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    From the introduction:

    The purpose of this paper is to provide a framework of understanding around the use of cloud computing technology, and suggest a process to create and implement your own enterprise cloud strategy for your organization. We will focus on the creation of a cloud computing strategy that defines a sound cloud infrastructure management approach, and selection of the right enabling technology.

    Additionally, we’ll focus on the vision of cloud computing, or, how to understand the systemic value of this shift in IT, and how to drive more efficiency into your IT infrastructure over time. We’ll do this by walking through the process of creating a
    cloud computing strategic roadmap for your organization, or a plan that will ensure additional strategic IT efficiencies, using cloud computing as a strategic enabling technology.

    Written by David Linthicum of Blue Mountain Labs

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